American Institute of Business & Technology

Less Chaos — More Clarity — Real Results

Don't just read the Playbook. Work through it.

The Business Process Optimization Academy turns Dr. Ayman I. Dayekh's playbook into a guided, interactive program — with graded assessments, the book's own reflection exercises, and a roadmap for your business. One payment, 90 days, done.

Module 1, the Operational Diagnosis, is free. No card required to start.

Most leaders don't have a strategy problem.
They have an execution problem.

Behind every missed target, delayed project, or overworked team lies a broken process. Companies keep pouring money into new tools, systems, and hires without ever fixing the root cause: inefficient, undocumented, or unclear internal processes.

The Academy is built to fix that — one friction point at a time, starting with a free diagnosis of exactly where your business is stuck.

5 signs your business has a hidden process problem

  • You keep hiring, but nothing improves.
  • “It depends” is the most common answer to how things get done.
  • Only one person knows how to do something — and they're overwhelmed.
  • Your team relies on Slack/WhatsApp to “move things forward.”
  • You've invested in tools, but people still use workarounds.

Who this is for

The Academy is built for people who own operational outcomes — and have the authority to change how work actually gets done.

Business owners scaling past themselves

You've grown to the point where you're the bottleneck. Every decision routes through you, and you can't take a week off without something breaking.

Operations & COO-level leaders

You own execution across departments and need processes that hold up when the people running them change.

Fast-growing teams hitting friction

Headcount went up, output didn't. Handoffs drop, roles overlap, and nobody's sure who signs off on what.

Family businesses facing succession

The next generation is stepping in, and most of what makes the business work still lives in one person's head.

Consultants & advisors

You diagnose operational problems for clients and want a structured, repeatable framework to run them through.

Readers of the Playbook

You've read the book and want to actually implement it — with the exercises, templates, and a deadline that makes you finish.

Who it's not for

  • Anyone looking for theory, frameworks to admire, or a certificate without the work
  • Businesses wanting someone else to fix their operations for them — this is hands-on
  • Teams expecting results without documenting a single process

10 modules. One roadmap to a business that runs without chaos.

Each module unlocks weekly, pairs a lesson with a points-scored quiz and a reflection exercise, and ends with a template you can use immediately.

  1. 1

    The Operational Diagnosis Checklist

    Find out exactly where decisions stall, roles blur, and firefighting replaces process.

    Template: Operational Diagnosis Checklist

  2. 2

    The 5 Core Process Blueprints That Actually Work

    Install repeatable systems for operations, communication, finance, sales, and people.

    Template: Process Blueprint Canvas + RACI Matrix

  3. 3

    Building Policies & Procedures Without Bureaucracy

    Standardize how work gets done without burying your team in red tape.

    Template: Policies & Procedures Matrix

  4. 4

    The Communication Flow Framework

    Fix who talks to whom, when, and who actually owns each decision.

    Template: Communication Flow Framework Worksheet

  5. 5

    Scaling Without Hiring More People

    Grow output by fixing workflows first — not by adding headcount.

    Template: Process Scalability Worksheet

  6. 6

    Don't Automate Chaos

    Learn why tools amplify broken processes instead of fixing them — and what to do first.

  7. 7

    Process Change Means People Change

    Use the Rider–Elephant–Path model to get your team to actually adopt the new way of working.

    Template: Change Management Readiness Checklist

  8. 8

    The Future of AI & Digital Workflows

    Prepare your operations to absorb automation and AI instead of being disrupted by it.

  9. 9

    Family Businesses & the Succession Trap

    Bonus module: transition leadership without losing continuity, culture, or control.

    Template: Succession Planning Readiness Checklist

  10. 10

    Your Action Plan — Where to Start Today

    Turn everything you've learned into a 90-day roadmap — and earn your certificate.

    Template: 90-Day Roadmap

What's included

Graded quizzes, every module

Multiple-choice checks that make sure the concepts actually stuck before you move on.

6 fillable templates

Process Blueprint Canvas, RACI Matrix, Policies & Procedures Matrix, Communication Flow Worksheet, Scalability Worksheet, and Succession Readiness Checklist.

Points, levels & progress tracking

A live dashboard shows your Operational Health Score climb as you complete each module.

A 90-day deadline that works for you

Modules unlock weekly and access ends at 90 days — because implementation work without a deadline never gets done.

Official completion certificate

Issued through the American Institute of Business & Technology once you finish your 90-day roadmap.

Direct line to AZRE Consulting

Stuck on a specific module? Book time with Dr. Dayekh's team to work through it live.

Verifiable credential

Finish the work. Get a certificate that can be checked.

Complete all ten modules and submit your 90-day roadmap, and the Institute issues your certificate of completion. It isn't a badge you screenshot — it carries a verification code that anyone can confirm against the Institute's records.

Issued by an institute, not a course platform
Your certificate comes from the American Institute of Business & Technology — the same body that issues its Soft Skills and Project Management credentials.
Carries a unique verification code
Every certificate is embossed with its own code in the bottom-right corner. That code is what makes it checkable.
Anyone can confirm it independently
Employers, clients, or boards enter the code on the Institute's verification page and see straight away whether the certificate is genuine.
See how verification works →
American Institute of Business & Technology

Certificate of Completion

This certifies that

has completed

Business Process
Optimization Academy

Verification code

AIBT-••••-••••

The book behind the Academy

Prefer to start with the Playbook?

The Academy is the interactive companion to Dr. Ayman I. Dayekh's Business Process Optimization Playbook — the same frameworks, checklists, and templates, restructured so you actually work through them.

You don't need the book to take the Academy. But if you'd rather read first, paperback and digital editions are available.

Get the Playbook →
Business Process Optimization Playbook by Dr. Ayman I. Dayekh
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Dr. Ayman I. Dayekh

Founder & Managing Director, AZRE Consulting · Board President, American Institute of Business & Technology

With over 20 years of cross-industry experience, Dr. Dayekh has led business and digital transformation initiatives across government, real estate, education, healthcare, agriculture, manufacturing, and banking. He holds a Doctorate in Business Administration from Côte d'Azur University, with a research focus on digital transformation and AI. This Academy distills the exact frameworks he uses with clients — now available as a guided, self-paced program.

Less than a dollar a day to fix how your business runs.

$89 once, for 90 days of full access — about $0.99 a day. Not a subscription, nothing to cancel.

Full enrollment

$89one-time

That's $0.99 a day for 90 days

Full access to all 10 modules for 90 days.

Less than a coffee, for the quarter you finally fix your operations.

  • All 10 modules, unlocked on a weekly cadence
  • Every quiz, reflection exercise, and business template
  • Your live Operational Health Score and progress dashboard
  • Completion certificate from the American Institute of Business & Technology
Enrol now

Start the Module 1 diagnosis free before you pay.

Why access expires after 90 days

Because a commitment like this needs to be time-bound. Open-ended access is the reason most business programs get bought and never finished — there's always a busier week coming. A deadline turns “someday” into a plan. Ten modules across 90 days is roughly one module a week, with room to actually implement each one in your business before the next.

Frequently asked questions

No. The Academy includes everything from the Playbook, restructured into guided modules — the book is a great companion, but not required.

Now it's your move.

Start with the free Operational Diagnosis and see exactly where your business is stuck — no card required.

Start Your Free Diagnosis